Planned care and operations
Is this your experience with hospital appointments?
Are you often confused about the total plan or even the next steps in your treatment?
Have you ever spent half a day in a large confusing hospital for a short follow-up or quick test?
We are looking to improve this experience by…
- Providing services in the community where appropriate, for example you can now have a hearing test in a high street shop
- Creating “Treatment Centres” for things like cancer and other specialisms, where all the expertise will be in one place
- Improving our processes to communicate better, share information and make booking of appointments easier and more flexible
- Working with regional partners on some specialisms where we don’t have the volumes to deliver in county